By Lou Hirsh and Jelena Schulz
Officials in Long Beach, California, face tough decisions in coming months when it comes to ensuring the long-term viability of the Queen Mary, which is at risk of literally sinking without urgent repairs. But the ocean liner-turned-hotel and tourist attraction has seen — and survived — more than its share of physical and financial peril since it was built and launched from a Scotland shipyard 87 years ago.
The fact that it's now the only permanent U.S. hotel that was once a cruise ship shows the inherent difficulty in trying to keep such an endeavor afloat for almost nine decades, most of that time in one place, a purpose for which it wasn't designed. But during its history, there’s been plenty of variety, from the glitz and glamour of leisure cruises taken by a host of celebrities and global dignitaries including Walt Disney and Winston Churchill to shuttling thousands of Allied troops during World War II, painted gray with its portholes blacked out to avoid enemy detection in treacherous water.
After its retirement to Long Beach in 1967, there were rough financial waters to navigate. The ship underwent a significant renovation and conversion to become a major tourist draw and community focal point for holiday celebrations, weddings and other special events starting in 1971. It also went through management changes and corresponding financial troubles, shutting down completely for a brief period in late 1992 before reopening with an updated management structure.
“You need to have a very strong constitution to take on and pull off the conversion of a ship for something like a hotel,” said John Thomas, a longtime architect and the city’s historical adviser for the Queen Mary.
“The challenge for Long Beach is that it had to be converted not only in terms of aesthetics, but also in terms of the mechanics," he said. "You have electrical systems and water and sewer systems and all of these things in a structure that’s permanently docked but goes up and down with the tides.”
Another pivotal moment has arrived for the Queen Mary, as the city embarks on the most urgent of what will likely be more than $40 million in necessary repairs to maintain the ship and keep it from literally capsizing. And this summer, officials are expected to decide on new long-term strategies to keep it afloat financially as a vital community and economic asset. Options include establishing a public-private foundation as well as seeking federal monument status that comes with significant regular funding for preservation and maintenance.
“It was built in another country, but for its place in serving the war effort, in bringing immigrants to a new life in the United States, I think it is very much deserving of monument status in the U.S.," said Thomas.
“This ability to be able to come aboard a property and go back in time, I think it’s very significant,” he said. “There are so few historical buildings or other places where you can do that anymore.”
At stake now is the future of a waterfront institution. Before last year’s pandemic closing, it greeted 1.5 million annual visitors. Those visitors and event operators spent $115 million on ship-related activities, generating $200 million for the Los Angeles regional economy, according to consulting firm Beacon Economics.
Here’s a timeline of key events in the life of the Queen Mary:
1930
May 28: U.K.-based cruise operator Cunard Line selects John Brown & Co. of Clydebank, Scotland, to build a new luxury ship that would eventually be called the Queen Mary.
Dec. 1: The first keel plate is laid for the vessel at the John Brown shipyard.
1934
Sept. 26: The completed ship is launched from its construction site and moved to a nearby basin to be filled with its equipment and furnishings. Full construction totals 3.5 million pounds sterling, the equivalent of $17.5 million in 1934 U.S. dollars or about $338.5 million in today’s dollars.
On this day, it is given its formal name by Britain’s Queen Mary, accompanied by her husband King George V. Queen Mary is the grandmother of the woman who would later become Queen Elizabeth II.
1936
May 27: The Queen Mary departs Southampton, England, at 4:33 p.m. on its maiden voyage, arriving in Cherbourg, France, at 8:47 p.m. and departing at 12:39 a.m. the following morning.
June 1: The Queen Mary arrives at Pier 90 in New York City at 4:20 p.m. after crossing the Atlantic in five days, five hours and 13 minutes.
1940
March 21: The Queen Mary departs New York for Sydney, Australia, to be fitted as a troop ship in the early days of World War II. Its new exterior paint job garners it the temporary moniker “the Grey Ghost,” and its porthole windows are blacked out to avoid detection at sea.
May 5: The Queen Mary makes its first voyage as a troop transport, serving a total 5,500 passengers and crew, well above its original cruise count of 2,140.
1942
Feb. 18: On a voyage from Boston to Sydney, the ship carries its first American troops.
May 11: For the first time in history, 10,000 people are carried on a single ship as the Queen Mary transports 9,880 troops and 975 crew.
1943
May 5: British Prime Minister Winston Churchill makes the Queen Mary his headquarters at sea as he is transported from Scotland to New York to meet with President Franklin Roosevelt. Also on board are 5,000 German prisoners of war.
July 25: The Queen Mary carries a peak 16,683 people, comprising 15,740 troops and 943 crew.
1946
February-September: The ship makes 13 war-bride voyages transporting more than 12,000 European brides and children of military personnel to the United States and Canada.
Sept. 24: The Queen Mary makes its final military voyage from Halifax, Nova Scotia, to Southampton, England.
1947
Feb. 15-July 24: Work to restore the ship to passenger service begins at a dry dock in Southampton. Furnishings are reinstalled after being recovered from several different ports. The ship is returned to its original exterior colors, losing its wartime gray.
July 31: The Queen Mary departs Southampton for New York for its first postwar voyage with 1,897 passengers and 1,280 crew.
1951
June 15-20: Walt Disney sails aboard the Queen Mary to attend the European premiere of his animated film “Alice in Wonderland.”
1953
Jan. 15-20: Winston Churchill takes the ship to the United States to meet President-elect Dwight D. Eisenhower.
1954
November: Queen Elizabeth II returns to England aboard the Queen Mary after a three-week goodwill tour of the United States and Canada.
1966
April: Cunard Line announces that the Queen Mary is for sale.
May 31: Cunard gets its first letter of inquiry from H.E. “Bud” Ridings, president of the Long Beach Board of Harbor Commissioners.
1967
May 25: The first meeting is held between Cunard Line and Long Beach representatives in New York City.
July 27: A bid of $3.45 million from the city of Long Beach for the ship is accepted.
Oct. 31: The Queen Mary departs from Southampton for its 516th and final sea voyage, making several stops on its way to Long Beach.
Dec. 9: The Queen Mary arrives in Long Beach.
Dec. 11: The ship is removed from British registry and officially turned over to the city of Long Beach, as it also becomes fully dependent on shore-side utilities.
1968
April 6: The Queen Mary is dry-docked at Long Beach Naval Shipyard for a conversion that will remove most of its original third-class accommodations while preserving most first- and second-class sections. Unneeded boiler, engine and generator rooms are removed and converted to storage and office space, and empty fuel tanks are filled with mud to keep the ship’s center of gravity at the correct levels.
1971
Feb. 27: The Queen Mary is moved to what will be its permanent home at Pier J on the Long Beach waterfront.
Dec. 11: The ship opens ocean explorer Jacques Cousteau’s “Living Sea” section in its new on-board Museum of the Sea.
1972
Feb. 20: The Queen Mary hits its largest daily attendance with 19,600 visitors.
Nov. 2: The first 150 of the ship's 365 hotel rooms are opened, with the remainder opening in early 1973.
1974
March: Operators open a new dockside retail center next to the Queen Mary called Mary’s Gate Village, later renamed Queen’s Marketplace.
1980
Sept. 1: Wrather Port Properties Ltd., a subsidiary of Wrather Corp., signs a 66-year lease to manage the Queen Mary and adjacent acreage.
1983
May 14: Howard Hughes’ Spruce Goose flying boat opens to the public next to the Queen Mary.
1988
March 29: Walt Disney Co. buys Wrather Corp. for $152 million. The agreement includes Disneyland Hotel in Anaheim and management of the Queen Mary and Spruce Goose property.
1992
Jan. 1: The city of Long Beach assumes responsibility for the Queen Mary in a transfer from the Port of Long Beach.
March 6: Disney informs city and port officials that it will end its lease for the operation of the Queen Mary and Spruce Goose, effective Sept. 30.
Sept. 30: As Disney exits, the Port of Long Beach becomes interim operator of the Queen Mary as the city seeks a new long-term operator. The Queen Mary hotel closes.
Oct. 2: The Spruce Goose plane is moved out of its domed structure next to the Queen Mary and put on barges for relocation to Oregon, after being acquired by Evergreen International Aviation.
Dec. 31: The entire Queen Mary attraction closes.
1993
March 5-April 30: The Queen Mary’s hotel rooms and banquet facilities reopen.
2017
March: The city reports results of a marine consultant survey that finds the Queen Mary’s hull is in danger of collapse and flooding if repairs costing as much as $289 million are not completed within 10 years. The city issues $23 million in bonds and other funds to Queen Mary operator Urban Commons to make the most urgent repairs.
2020
May: The Queen Mary is closed to visitors as California shuts down tourist attractions amid the COVID-19 pandemic.
2021
May: A new inspection report by city consultants finds much of the urgent repair work has been either left undone or in need of redoing or follow-up work. Urban Commons surrenders its Queen Mary operating lease amid bankruptcy proceedings involving parent company Eagle Hospitality Trust.
June: After the city regains control of the Queen Mary lease, Long Beach City Council approves spending $500,000 to fix the ship’s most pressing structural and mechanical problems, including several that threaten to sink the ship.
Officials say the city’s next steps include exploring new ways to fund long-term maintenance and preservation of the Queen Mary, possibly by forming a new public-private foundation or seeking federal monument status.